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USCIS Resources

Government Agencies

The U.S. immigration system spans multiple federal agencies. Understanding which agency handles what can save you time, money, and confusion.

USCISDepartment of Homeland Security

U.S. Citizenship and Immigration Services

The primary agency for immigration benefits. USCIS adjudicates applications for green cards, naturalization, work authorization, asylum, and most other immigration benefits. It also oversees the E-Verify employment eligibility system.

Key Functions

  • Green card and adjustment of status (I-485)
  • Naturalization and citizenship (N-400)
  • Employment authorization (I-765)
  • Asylum applications (I-589)
  • Family and employment-based petitions
  • DACA renewals
DOS / NVCDepartment of State

Department of State — Bureau of Consular Affairs

Manages immigrant and nonimmigrant visa issuance at U.S. embassies and consulates abroad. The National Visa Center (NVC) processes approved petitions and schedules immigrant visa interviews. Also publishes the monthly Visa Bulletin.

Key Functions

  • Immigrant visa processing abroad (consular processing)
  • Nonimmigrant visas (tourist, student, work)
  • National Visa Center (NVC) case processing
  • Monthly Visa Bulletin (priority dates)
  • U.S. passport issuance
  • Diversity Visa Lottery (DV Program)
CBPDepartment of Homeland Security

U.S. Customs and Border Protection

Manages and secures U.S. borders at ports of entry. CBP officers make the final determination on admission into the United States, inspect travelers, and issue or deny entry. Also handles ESTA (Visa Waiver Program) and Global Entry.

Key Functions

  • Port of entry inspections and admission
  • ESTA (Visa Waiver Program) administration
  • Global Entry trusted traveler program
  • I-94 arrival/departure records
  • Parole decisions at the border
  • SENTRI and NEXUS trusted traveler programs
ICEDepartment of Homeland Security

Immigration and Customs Enforcement

Enforces immigration and customs laws within the United States. ICE's Enforcement and Removal Operations (ERO) manages immigration detention and deportation. The Student and Exchange Visitor Program (SEVP) regulates international student status.

Key Functions

  • Enforcement and removal operations (deportation)
  • Immigration detention management
  • SEVP — F-1 and M-1 student visa oversight
  • Worksite enforcement and employer audits
  • Human trafficking and smuggling investigations
  • Order of supervision for released detainees
EOIRDepartment of Justice

Executive Office for Immigration Review

The immigration court system of the United States. EOIR immigration judges hear removal proceedings, asylum cases, and bond hearings. The Board of Immigration Appeals (BIA) reviews immigration judge decisions. EOIR also accredits non-attorney immigration representatives.

Key Functions

  • Immigration courts — removal proceedings
  • Asylum hearings and decisions
  • Bond hearings for detained individuals
  • Board of Immigration Appeals (BIA) reviews
  • Accreditation of recognized representatives
  • Voluntary departure orders
DOLDepartment of Labor

Department of Labor — Employment & Training Administration

Certifies labor conditions for employment-based immigration. The Office of Foreign Labor Certification (OFLC) processes PERM labor certifications, H-1B Labor Condition Applications (LCAs), and H-2A/H-2B temporary worker certifications.

Key Functions

  • PERM labor certification (EB-2, EB-3 green cards)
  • H-1B Labor Condition Application (LCA)
  • H-2A agricultural worker certification
  • H-2B temporary non-agricultural workers
  • Prevailing wage determinations
  • Foreign labor enforcement
SSAIndependent Agency

Social Security Administration

Issues Social Security Numbers (SSNs) to immigrants authorized to work in the United States. Many immigration benefits require or produce an SSN. SSA also processes Social Security benefit claims for eligible lawful permanent residents and citizens.

Key Functions

  • Social Security Number issuance to work-authorized immigrants
  • Replacement SSN cards
  • Social Security benefit eligibility for LPRs
  • Earnings record verification
  • Medicare enrollment
  • Coordination with USCIS on work authorization status
NLRB / EEOCIndependent Agency

Equal Employment Opportunity Commission

Enforces federal laws prohibiting employment discrimination, including discrimination based on national origin or citizenship status. Immigrants — regardless of immigration status — are protected under federal anti-discrimination laws in many employment contexts.

Key Functions

  • Charge filing for national origin discrimination
  • Citizenship status discrimination (I-9 process)
  • Sexual harassment and hostile work environment
  • Retaliation protections for immigrant workers
  • Mediation and conciliation services
  • Employer education and outreach

Key Phone Numbers

USCIS Contact Center1-800-375-5283
USCIS TTY (hearing impaired)1-800-767-1833
CBP Traveler Hotline1-877-227-5511
State Dept. Visa Info1-202-501-4444
SSA General Information1-800-772-1213
EOIR Immigration Court1-800-898-7180